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FAQs

I have signed a new lease. When can I move-in?

You can move-in on the day your lease starts or any day after. Appointments should be made to pickup keys from the management office. Appointments can be made via telephone or email. Generally September 1 is usually a very busy day. If you don’t have to move in on September 1, we suggest any other day.

Does my co-signer have to be present at the time I sign my lease?

No, the parent/guardian form is collected within a few weeks after lease signing.

Who do I make cheques payable to and where do I send them?

All cheques are made payable to “Waterloo Living” and you send them to the Waterloo Living office. The address is in the contact section of this website. They can also be dropped off in our “Drop Off Box” on the front of 32 University Building.

Do you offer any utilities included packages with rent?

Yes we do.

I have forms and money to drop off for Waterloo Living, Where is the management office?

There are two management offices. The one office is located at 32 University Ave. E. in Waterloo, just in the front lobby of the building. The buzzer # is 100. There is also a *Secure Drop Off Box* at the front of 32 University Building. The second office is located at 260 Regina just in the main lobby as well. The buzzer # is 100. There is also a *Secure Drop Off Box* at the main entrance of 260 Regina.

I am a single student looking to rent one room, do you accept single tenants or smaller groups?

Yes we do, we often have smaller groups wanting to live at our properties and we match you with other smaller groups.

If I would like to setup a phone line, internet, and cable TV. Who do I call?

You may call Bell Canada or Rogers for your phone and Cable or other service provider.